Effective Date: July 6, 2025
স্পর্শ – Sporsho
📞 Phone: 01859-011269
📧 Email: contact@sporshomart.com
📍 Address: Jashore-7400, Bangladesh

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Welcome to Sporsho. By accessing or using our website or purchasing products from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our services. If you do not agree with any part of these terms, you should not access our website or make a purchase.

1. Introduction

Sporsho is a mobile accessories retailer based in Bangladesh. We provide products both in-store and online through our website and social media platforms. These Terms of Service govern your use of our website, any related services, and all transactions with us.

2. Eligibility

By using our services, you confirm that you:

  • Are at least 18 years old, or using the website under the supervision of a parent or legal guardian.

  • Have the legal capacity to enter into a binding contract.

  • Are using the services for lawful purposes only.

3. Account Registration

You may browse our site without creating an account, but certain features (such as order tracking) may require registration.

You agree to:

  • Provide accurate and complete information during registration

  • Keep your login credentials confidential

  • Notify us immediately if you suspect unauthorized access to your account

Sporsho is not responsible for any loss or damage arising from your failure to protect your account credentials.

4. Product Information

We strive to ensure that all product descriptions, images, pricing, and availability are accurate and up to date. However, we do not guarantee that all information on our site is error-free.

We reserve the right to:

  • Correct any errors or inaccuracies

  • Update product information at any time

  • Discontinue any product without prior notice

5. Pricing and Payment

All prices are listed in Bangladeshi Taka (৳) and include applicable VAT unless otherwise stated. Payment can be made using:

  • Cash on Delivery (COD)

  • Mobile banking (e.g., bKash, Nagad)

  • Bank transfers (where available)

Sporsho reserves the right to cancel any order due to pricing errors, payment issues, or stock availability.

6. Order Acceptance and Cancellation

Once you place an order, you will receive a confirmation. However, this does not guarantee acceptance of your order. We reserve the right to cancel or limit the quantity of any order for reasons including:

  • Stock unavailability

  • Payment authorization failure

  • Fraud suspicion

  • Incorrect pricing

If your order is canceled after payment, a full refund will be issued.

7. Shipping and Delivery

We deliver nationwide across Bangladesh. Shipping timelines and charges are outlined in our Shipping Policy.

Sporsho is not responsible for delays caused by courier services, weather, or incorrect shipping details provided by the customer. Once an item is shipped, the risk transfers to the customer.

8. Returns and Refunds

We accept returns and process refunds under certain conditions, as detailed in our Refund and Return Policy. You must report damaged or incorrect items within 24–48 hours of receiving the product. Returns must be in original condition and packaging.

9. Intellectual Property

All content on the Sporsho website—including logos, images, product descriptions, and graphics—is the property of Sporsho and protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without prior written permission.

10. Prohibited Activities

By using our services, you agree not to:

  • Engage in fraudulent or misleading conduct

  • Post false reviews or content

  • Attempt to access other users’ accounts

  • Distribute viruses or malware

  • Interfere with the site’s performance or security

Violation of these terms may result in account termination or legal action.

11. Limitation of Liability

Sporsho shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of data or profits resulting from the use or inability to use our services

  • Delays or failures beyond our control (e.g., courier delays, internet outages)

Our liability, in any case, is limited to the amount you paid for the product or service in question.

12. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our services after such updates constitutes your acceptance of the new terms.

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Bangladesh. Any disputes shall be resolved through mutual discussion or taken to the appropriate courts in Jashore.

14. Contact Information

If you have any questions or concerns about these Terms, please contact us:

স্পর্শ – Sporsho
📞 Phone: 01859-011269
📧 Email: contact@sporshomart.com
📍 Address: Jashore-7400, Bangladesh

Thank you for shopping with স্পর্শ – Sporsho. We value your trust and are committed to ensuring your complete satisfaction with every purchase.